- No products in your net.
Questions & Answers Questions & Answers
Everything you want to know about us Everything you want to know about us
ORDER INFORMATION ORDER INFORMATION
Delivery charges for orders from the Online Shop? Delivery charges for orders from the Online Shop?
What are the payment channels? What are the payment channels?
- - Bank transfer
- - Paypal
- - COD (only for inner Bangkok)
Bank Details
Bangkok Bank
Captain Hook Smoke House
Account No. 0308096684
please send your pay slip to
info@chsmokehouse.com or
Line: @chshsales
- - Bank transfer
- - Paypal
- - COD (only for inner Bangkok)
Bank Details
Bangkok Bank
Captain Hook Smoke House
Account No. 0308096684
please send your pay slip to
info@chsmokehouse.com or
Line: @chshsales
How long will delivery take? How long will delivery take?
Bangkok: one-day delivery after payment received
Upcountry: order and pay before 11AM, Mon-Fri
you will receive your order the next day at your door step
(by InterExpress)
Upcountry: order and pay before 11AM, Mon-Fri
you will receive your order the next day at your door step
(by InterExpress)
e.g Order Monday morning and pay before 11AM. You will receive your order on Tuesday.
e.g Order Monday and pay after 11AM you will receive your order on Wednesday.
Bangkok: one-day delivery after payment received
Upcountry: order and pay before 11AM, Mon-Fri
you will receive your order the next day at your door step
(by InterExpress)
Upcountry: order and pay before 11AM, Mon-Fri
you will receive your order the next day at your door step
(by InterExpress)
e.g Order Monday morning and pay before 11AM. You will receive your order on Tuesday.
e.g Order Monday and pay after 11AM you will receive your order on Wednesday.
What exactly happens after I place my order? What exactly happens after I place my order?
Captain Hook's crew will select the best products out of our cold storage and deliver to you
If you order a fillet, we will weight it and calculate the price by grams. So it will take some time to process.
Captain Hook's crew will select the best products out of our cold storage and deliver to you
If you order a fillet, we will weight it and calculate the price by grams. So it will take some time to process.
PRODUCTS INFORMATION PRODUCTS INFORMATION
How to properly store it? How to properly store it?
- Keep it chilled in the refrigerator at 2 ํc - 4 ํc and consume within 4 weeks
- If frozen can keep in the freezer below 0 degree upto 2 years
- Defrost by leaving in the refrigerator over night or run a room temperature water over the pack for a few minutes (small packs) or 10 minutes (fillet)
- Keep it chilled in the refrigerator at 2 ํc - 4 ํc and consume within 4 weeks
- If frozen can keep in the freezer below 0 degree upto 2 years
- Defrost by leaving in the refrigerator over night or run a room temperature water over the pack for a few minutes (small packs) or 10 minutes (fillet)
Can I keep it after opend the pack? Can I keep it after opend the pack?
❌ Not reccomended but can, if properly sealed and consumed within 12hrs
For fillets we recommend you to portioned and seal and consume within 4 weeks
❌ Not reccomended but can, if properly sealed and consumed within 12hrs
For fillets we recommend you to portioned and seal and consume within 4 weeks
Can I warm it? Can I warm it?
Our hot smoked fish is already cooked you can just open the pack and eat
If you really want to eat it warm you can microwave it for 10 seconds. If longer than that could potentailly harden the fish and lose the taste.
Our hot smoked fish is already cooked you can just open the pack and eat
If you really want to eat it warm you can microwave it for 10 seconds. If longer than that could potentailly harden the fish and lose the taste.
How should I eat it? How should I eat it?
❄️ Cold Smoked
Ad vivamus nullam scelerisque a neque suspendisse consectetur fringilla a suspendisse proin senectus lobortis lacinia sem parturient dapibus ad aliquet maecenas dis neque.
❄️ Cold Smoked
Ad vivamus nullam scelerisque a neque suspendisse consectetur fringilla a suspendisse proin senectus lobortis lacinia sem parturient dapibus ad aliquet maecenas dis neque.
Will I receive the same product that I see in the picture? Will I receive the same product that I see in the picture?
Ad vivamus nullam scelerisque a neque suspendisse consectetur fringilla a suspendisse proin senectus lobortis lacinia sem parturient dapibus ad aliquet maecenas dis neque.
Torquent posuere vel id sagittis urna placerat ridiculus odio vestibulum donec tristique a nisl eros conubia condimentum nunc quisque nibh adipiscing habitasse parturient suspendisse proin a pharetra commodo leo tincidunt lobortis lacinia sem parturient dapibus.
Ad vivamus nullam scelerisque a neque suspendisse consectetur fringilla a suspendisse proin senectus lobortis lacinia sem parturient dapibus ad aliquet maecenas dis neque.
Torquent posuere vel id sagittis urna placerat ridiculus odio vestibulum donec tristique a nisl eros conubia condimentum nunc quisque nibh adipiscing habitasse parturient suspendisse proin a pharetra commodo leo tincidunt lobortis lacinia sem parturient dapibus.
Will you restock items indicated as “out of stock?” Will you restock items indicated as “out of stock?”
Torquent posuere vel id sagittis urna placerat ridiculus odio vestibulum donec tristique a nisl eros conubia condimentum nunc quisque nibh adipiscing habitasse parturient suspendisse proin a pharetra commodo leo tincidunt lobortis lacinia sem parturient dapibus.
Ad vivamus nullam scelerisque a neque suspendisse consectetur fringilla a suspendisse proin senectus lobortis lacinia sem parturient dapibus ad aliquet maecenas dis neque.
Torquent posuere vel id sagittis urna placerat ridiculus odio vestibulum donec tristique a nisl eros conubia condimentum nunc quisque nibh adipiscing habitasse parturient suspendisse proin a pharetra commodo leo tincidunt lobortis lacinia sem parturient dapibus.
Ad vivamus nullam scelerisque a neque suspendisse consectetur fringilla a suspendisse proin senectus lobortis lacinia sem parturient dapibus ad aliquet maecenas dis neque.
ORDERS AND RETURNS ORDERS AND RETURNS
Delivery charges for orders from the Online Shop? Delivery charges for orders from the Online Shop?
Torquent posuere vel id sagittis urna placerat ridiculus odio vestibulum donec tristique a nisl eros conubia condimentum nunc quisque nibh adipiscing habitasse parturient suspendisse proin a pharetra commodo leo tincidunt lobortis lacinia sem parturient dapibus.
Ad vivamus nullam scelerisque a neque suspendisse consectetur fringilla a suspendisse proin senectus lobortis lacinia sem parturient dapibus ad aliquet maecenas dis neque.
Torquent posuere vel id sagittis urna placerat ridiculus odio vestibulum donec tristique a nisl eros conubia condimentum nunc quisque nibh adipiscing habitasse parturient suspendisse proin a pharetra commodo leo tincidunt lobortis lacinia sem parturient dapibus.
Ad vivamus nullam scelerisque a neque suspendisse consectetur fringilla a suspendisse proin senectus lobortis lacinia sem parturient dapibus ad aliquet maecenas dis neque.
How long will delivery take? How long will delivery take?
Torquent posuere vel id sagittis urna placerat ridiculus odio vestibulum donec tristique a nisl eros conubia condimentum nunc quisque nibh adipiscing habitasse parturient suspendisse proin a pharetra commodo leo tincidunt lobortis lacinia sem parturient dapibus.
Ad vivamus nullam scelerisque a neque suspendisse consectetur fringilla a suspendisse proin senectus lobortis lacinia sem parturient dapibus ad aliquet maecenas dis neque.
Torquent posuere vel id sagittis urna placerat ridiculus odio vestibulum donec tristique a nisl eros conubia condimentum nunc quisque nibh adipiscing habitasse parturient suspendisse proin a pharetra commodo leo tincidunt lobortis lacinia sem parturient dapibus.
Ad vivamus nullam scelerisque a neque suspendisse consectetur fringilla a suspendisse proin senectus lobortis lacinia sem parturient dapibus ad aliquet maecenas dis neque.
What exactly happens after ordering? What exactly happens after ordering?
Torquent posuere vel id sagittis urna placerat ridiculus odio vestibulum donec tristique a nisl eros conubia condimentum nunc quisque nibh adipiscing habitasse parturient suspendisse proin a pharetra commodo leo tincidunt lobortis lacinia sem parturient dapibus.
Ad vivamus nullam scelerisque a neque suspendisse consectetur fringilla a suspendisse proin senectus lobortis lacinia sem parturient dapibus ad aliquet maecenas dis neque.
Torquent posuere vel id sagittis urna placerat ridiculus odio vestibulum donec tristique a nisl eros conubia condimentum nunc quisque nibh adipiscing habitasse parturient suspendisse proin a pharetra commodo leo tincidunt lobortis lacinia sem parturient dapibus.
Ad vivamus nullam scelerisque a neque suspendisse consectetur fringilla a suspendisse proin senectus lobortis lacinia sem parturient dapibus ad aliquet maecenas dis neque.
How long does the delivery take and how much does it cost? How long does the delivery take and how much does it cost?
Torquent posuere vel id sagittis urna placerat ridiculus odio vestibulum donec tristique a nisl eros conubia condimentum nunc quisque nibh adipiscing habitasse parturient suspendisse proin a pharetra commodo leo tincidunt lobortis lacinia sem parturient dapibus.
Ad vivamus nullam scelerisque a neque suspendisse consectetur fringilla a suspendisse proin senectus lobortis lacinia sem parturient dapibus ad aliquet maecenas dis neque.
Torquent posuere vel id sagittis urna placerat ridiculus odio vestibulum donec tristique a nisl eros conubia condimentum nunc quisque nibh adipiscing habitasse parturient suspendisse proin a pharetra commodo leo tincidunt lobortis lacinia sem parturient dapibus.
Ad vivamus nullam scelerisque a neque suspendisse consectetur fringilla a suspendisse proin senectus lobortis lacinia sem parturient dapibus ad aliquet maecenas dis neque.
Which browser is best to use the site? Which browser is best to use the site?
Torquent posuere vel id sagittis urna placerat ridiculus odio vestibulum donec tristique a nisl eros conubia condimentum nunc quisque nibh adipiscing habitasse parturient suspendisse proin a pharetra commodo leo tincidunt lobortis lacinia sem parturient dapibus.
Ad vivamus nullam scelerisque a neque suspendisse consectetur fringilla a suspendisse proin senectus lobortis lacinia sem parturient dapibus ad aliquet maecenas dis neque.
Torquent posuere vel id sagittis urna placerat ridiculus odio vestibulum donec tristique a nisl eros conubia condimentum nunc quisque nibh adipiscing habitasse parturient suspendisse proin a pharetra commodo leo tincidunt lobortis lacinia sem parturient dapibus.
Ad vivamus nullam scelerisque a neque suspendisse consectetur fringilla a suspendisse proin senectus lobortis lacinia sem parturient dapibus ad aliquet maecenas dis neque.
How do I subscribe to the newsletter? How do I subscribe to the newsletter?
Torquent posuere vel id sagittis urna placerat ridiculus odio vestibulum donec tristique a nisl eros conubia condimentum nunc quisque nibh adipiscing habitasse parturient suspendisse proin a pharetra commodo leo tincidunt lobortis lacinia sem parturient dapibus.
Ad vivamus nullam scelerisque a neque suspendisse consectetur fringilla a suspendisse proin senectus lobortis lacinia sem parturient dapibus ad aliquet maecenas dis neque.
Torquent posuere vel id sagittis urna placerat ridiculus odio vestibulum donec tristique a nisl eros conubia condimentum nunc quisque nibh adipiscing habitasse parturient suspendisse proin a pharetra commodo leo tincidunt lobortis lacinia sem parturient dapibus.
Ad vivamus nullam scelerisque a neque suspendisse consectetur fringilla a suspendisse proin senectus lobortis lacinia sem parturient dapibus ad aliquet maecenas dis neque.